Shipping and Returns / Refund Policy

Last updated: June 30, 2026

This policy applies to physical merchandise bought from the space.tickets® store. It is part of our Terms of Service.

Production and shipping

Our merchandise is made to order through our fulfillment partner, Printify. Each order moves through two stages: production, where your item is made, and shipping, where it travels to you. Your total delivery time is the production time plus the transit time for your destination, so it is longer than for an item shipped from existing stock. We ship within the United States and internationally.

Delivery estimates shown at checkout are estimates, not guarantees. We are not responsible for delays caused by carriers, customs, weather, or other events beyond our control.

International orders

International orders may be subject to customs duties, import taxes, or fees set by the destination country. These are the recipient's responsibility and are separate from the amount you pay us at checkout.

Damaged, defective, or incorrect items

If your item arrives damaged, defective, or not what you ordered, email go@space.tickets within 30 days of delivery with your order number and a photo. We will replace it or refund it at no cost to you, including any return shipping. You do not need to ship anything back before we help.

Returns for other reasons

If you simply change your mind, you may return an unworn, unwashed item in its original condition within 30 days of delivery. To start a return, email go@space.tickets with your order number. Return shipping for these returns is paid by you. Once we receive the item and confirm its condition, we will issue your refund.

Refunds

Refunds are issued to your original payment method after we receive and inspect a returned item, or once we approve a damaged, defective, or incorrect item claim. Refunds are the only remedy we offer for returns. We do not offer exchanges. If you want a different size, color, or design, please return the eligible item for a refund and place a new order. The original shipping charge is refundable only when the return is due to our error or a damaged or defective item.

How to reach us

The Space Tickets Company LLC
390 NE 191st Street, Suite #8208, Miami, FL 33179, USA
go@space.tickets